Terms of Service

Last updated 27 September 2026

1. Who we are

Norskprøven.ai ("we", "us", the "Service") is operated by a Norwegian sole proprietorship (enkeltpersonforetak), org.nr 935 930 596, registered in Norway. You can reach us at [email protected]. By creating an account or using the Service you agree to these Terms.

2. What the Service is

Norskprøven.ai is a web-based practice tool for the oral part of Norskprøven, the official Norwegian language exam, at levels A2 and B1. It provides guided speaking drills, picture and conversation tasks, native-voice examples, and AI-assisted feedback that records your speech, transcribes it, and evaluates how well you were understood.

We are an independent tool and are not affiliated with, endorsed by, or connected to HK-dir (Direktoratet for høyere utdanning og kompetanse), Kompetanse Norge, or UDI. «Norskprøven» refers to the official exam administered by HK-dir. Using the Service does not register you for any exam and does not guarantee any exam result. It is a study aid, not a certification.

3. Plans, payment and billing

Access is sold as digital subscriptions and a one-time access pass. There is no physical product. Current plans (prices in Norwegian kroner):

  • 3-Month Cram Pack — 495 kr, one-time payment, 90 days of access, no auto-renewal.
  • Monthly subscription — 295 kr per month, renews automatically until canceled.
  • Annual subscription — 1,750 kr per year, renews automatically until canceled.

All plans include both A2 and B1 content and every feature. Payments, invoicing, and applicable taxes (including Norwegian MVA) are handled by our reseller and Merchant of Record, Paddle.com Market Ltd. Paddle is the seller of record for your purchase, and their Buyer Terms also apply to the transaction. We never receive or store your full card details.

4. Subscriptions, renewal and cancellation

Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel. You can cancel at any time from your account or via the receipt Paddle emails you; cancellation stops the next renewal and you keep access until the end of the paid period. The Cram Pack does not renew and simply expires after 90 days.

Refunds and the statutory right of withdrawal are described in our Refund Policy.

5. 100% Pass Guarantee

The 3-Month Cram Pack and the Annual subscription include our 100% Pass Guarantee: if you don't pass the oral exam, we reset your plan for free so you can prepare for your retake. It does not promise that you will pass, and it does not cover exam fees. These conditions apply:

  • It covers the 3-Month Cram Pack and the Annual subscription. The Monthly subscription is not covered.
  • You took the oral part of Norskprøven after you bought your plan.
  • Your oral result was below the level you need: A2 for permanent residence, or B1 for citizenship.
  • You email your official result (a screenshot or PDF is fine) to [email protected] from the email address on your account, within 30 days of receiving it.
  • Each Cram Pack purchase or Annual payment covers one reset.

For the Cram Pack, a reset gives you 90 days of access from the day we reset it, even if your earlier 90 days have ended. For the Annual subscription, it gives you a year of access from the day we reset it, and if your subscription is set to renew, the next renewal moves to one year after that day at no extra charge. Your saved answers, phrases and settings are kept. The 100% Pass Guarantee comes in addition to our Refund Policy and your rights under Norwegian consumer law.

6. Your account

You are responsible for keeping your login credentials secure and for activity under your account. The Service is for your personal use; do not share your account, resell access, or attempt to scrape, copy, or redistribute the content, audio, or software. You must be old enough to enter a binding contract in your country to purchase.

7. Acceptable use

Do not misuse the Service — for example by interfering with its operation, attempting to bypass the paywall, reverse-engineering it, or using it to break the law. We may suspend or terminate accounts that breach these Terms.

8. Intellectual property

The Service, its content, drills, and design are owned by us or our licensors and are protected by copyright and other laws. Recordings you make and personal phrases you add remain yours; you grant us permission to process them only to provide the Service (see the Privacy Policy).

9. Disclaimers and liability

The Service is provided "as is". AI feedback and transcriptions can be imperfect and are for practice only — they are not an official assessment and do not predict your exam result. To the extent permitted by law, we are not liable for indirect or consequential loss, or for any exam outcome. Nothing in these Terms limits rights you have as a consumer under mandatory Norwegian law.

10. Changes

We may update these Terms as the Service evolves. Material changes will be reflected by the "Last updated" date above, and continued use after a change means you accept the revised Terms.

11. Governing law

These Terms are governed by the laws of Norway, without prejudice to any mandatory consumer-protection rights you have in your country of residence. Questions? Email [email protected].

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